RETURNS & REFUNDS
We guarantee the satisfaction of our customers. If for some reason you are not satisfied, do not hesitate to contact us. We will try our best to solve any problem.
If your Panareha purchase does not meet your expectations or if you change your mind, you may return the unaltered and unworn product(s) within 30 days from the date of delivery for a full refund or exchange.
Go to My Account > Orders and choose the option Return on the form. Select the products that you wish to return, and indicate whether you want a full refund or an exchange. You can choose whether you would like to schedule a (free) carrier pick-up service or drop the product(s) off yourself at a drop-off point. When shipping your returns back, you can use the prepaid return label that was included in the original shipment.
After we have correctly received your goods, we will refund the amount of the returned goods to the payment method used to place your original order within 5-7 business days. Exchanges will be re-shipped within 1-2 business days after we have received your return.
Feel free to contact Panareha Customer Service for any questions concerning your return, refund or exchange.